It’s a surprise that gamers are sending back Intel’s 13th and 14th generation Core i9 CPUs because they aren’t stable123. Once praised as some of the best gaming processors you can buy, these CPUs are now getting a lot of bad press from gamers.
At least in Korea 1, the trouble seems to be with certain games, especially Tekken 8. Gamers with CPUs like the Core i9-13900K or Core i9-14900K get an error message that says “not enough video memory” when they try to start the game, which makes them have to close it. It does this even though the PC has plenty of video memory to run the game.
The problems aren’t just with Tekken 8. There have been reports of issues with other Unreal Engine games, such as Hogwarts Legacy, Lies of P, and The Callisto Protocol 1. Most of the time, the game will say that it’s out of visual memory before it crashes. Windows will show a Blue Screen of Death (BSOD) if the crash is bad, which means the PC has to restart.
Intel is aware of the issue and is working with big companies to figure it out. But the company has been slow to respond, and many gamers have already started sending back their CPUs.
More than 10 of Intel’s 13th- and 14th-generation Core i9 CPUs are sent back every day, according to an unnamed person in Korea who works in customer service for Intel CPUs. This is a big number when you think about how famous and expensive these CPUs are.
The problems seem to be caused by Intel’s most powerful CPUs being pushed to their limits, which makes the system unstable. Users will still experience this difficulty even if they don’t boost the CPU. Too many volts and currents are being pumped into these CPUs, which could damage the silicon over time.
These CPUs might be more stable if they are slowed down and underpowered, but not all gamers can or want to tune their chips. The Core i9-13900K or Core i9-14900K CPU was bought by many players because they thought it was the best choice for gaming. They are now stuck with CPUs that can’t run their favorite games reliably.
Intel, which has been a leader in the CPU market for years, has taken a big hit with this news. The business needs to quickly fix these problems if it wants to win back its customers’ trust.